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Returns
Returns are based on product condition and order accuracy. Trying on is fine if it leaves no wear. Items worn for days, and personalized pieces, are not eligible for ordinary returns.
You may request a return within 30 days of delivery if the item is unused, unworn, and in original packaging, including the gift box.
Trying on is allowed when it leaves no wear, stains, or scratches. Items that have been worn for days are not eligible for ordinary returns.
To begin, email [email protected] or message us on WhatsApp with your Stripe receipt email, order reference, item name, and reason for the return.
Personalized talismans cannot be returned for a change of mind once making has begun. If TalismanCove made a wording or production error, we will make it right.
After we receive and inspect the returned item, approved refunds are issued to the original payment method. Your bank or card issuer may take 5 to 10 business days to post the refund.
If an item arrives damaged, incorrect, or incomplete, contact us within 7 days of delivery. Include your order number and photos or video of the package and item.
When the issue is confirmed, we will offer a replacement, store credit, or refund depending on inventory and the situation.
There is no warranty. Jewelry damage is not repaired.
TalismanCove products are sold as jewelry, paper blessings, and decor. They do not guarantee protection, wealth, romance, health, or a particular future. Return decisions are based on product condition and order accuracy, not on expected results.